T & O Brands Incorporated, (“we,” or “us”) respects and recognizes the importance of protecting your privacy and personal information.
We do not automatically collect this information, and we only use it if you voluntarily supply it. We use the information you provide and retain personally identifiable information indefinitely to identify you, to communicate with you, and to help answer your questions. Personally identifiable information includes data such as your name, street address, email address, or telephone number. Users may request to retract personally identifiable information by contacting us.
We will not divulge your personal information without your consent. We do not sell personal data, including email addresses, to third parties. We reserve the right to publish the names, photographs, and likenesses of contest/giveaway winners and runners up for promotional and marketing purposes.
We share personally identifiable information on an as-needed basis with companies that provide services for us. Such as companies that operate our website, maintain our computers and need access to the information necessary to perform their tasks. Likewise, the companies that administer features on our website, or that provide professional or logistics services to us may receive information about visitors in order to perform their work for us.
If you have any questions, concerns or comments that are not answered in this section, please contact us.
Information about your device — including your web browser, IP address, time zone, and some of the cookies that are installed on your device — is automatically collected when you visit this website. Additionally, as you browse our online store, we collect information about the individual web pages or products that you view, what websites or search terms referred you to this website and information about how you interact with it. We refer to this automatically-collected information as “Device Information.”
We collect information from you when you browse this website, register a customer account, place an order, subscribe to a newsletter, or otherwise enter information on our site.
We may use the information we collect from you when you browse, register, make a purchase, subscribe to our newsletter, respond to a survey or marketing communication, visit the website, or use other site features in the following ways: to personalize user experience and allow us to deliver the type of content and product offerings in which you are most interested, to quickly process your transactions, and to communicate with you about your order status.
We also send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
We highly value our customer’s privacy and do everything we can to protect and secure your information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.
Yes. Cookies and tracking pixels are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.
Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies. Please note that if you disable cookies, some features will be disabled that make your site experience more efficient, and some of our services will not function properly.
Because we use Google Analytics for our website statistics, we do want to let you know that there is a browser plug-in you can use that will prevent the recording of your data generated by the Google Analytics cookie (including your IP address) by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. We use tracking pixels to help us market to customers who are curious about our products.
As a general rule, we do not sell or trade to outside parties your personally identifiable information. We may share information with our website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law.
Occasionally, at our discretion, we may include or offer third party products, services or partnerships with other businesses on our website in an attempt to provide you with increased value. These third party sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome your feedback about organizations we choose to partner with.
To modify your email subscription, click the link at the bottom of our newsletters to update your preferences or unsubscribe from future emails. For assistance unsubscribing or changing your subscription preferences, contact firstname.lastname@example.org. Please note that due to email production schedules you may receive emails already in production.
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations. We collect your email address in order to: send information, respond to inquiries, and/or other requests or questions, process orders and to send information and updates pertaining to orders. We may also send you additional information related to your product and/or service. We may choose to send marketing emails to our clients after the original transaction has occurred.
To be in accordance with CAN-SPAM we agree to NOT use false, or misleading subjects or email addresses. We will identify the message as an advertisement in some reasonable way, include the physical address of our business or site headquarters, monitor third-party email marketing services for compliance if one is used, honor opt-out/unsubscribe requests quickly, and allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can follow the instructions at the bottom of each email. In addition, you may call or email us to be promptly removed from our mailing list.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through our website), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
When you place an order through this website, we will maintain your Order Information for our records unless and until you ask us to delete this information.
We do not knowingly collect, maintain or use personal information from children under 13 years of age, and no part of the service is directed to children under the age of 13. If you learn that your child has provided us with personal information without your consent, you may alert us at the contact information listed below. If we learn that we have collected and personal information from children under 13, we will promptly take steps to delete such information and terminate the child’s account.
T & O Brands Incorporated
1554 Carling Avenue, Suite 261, Ottawa, ON, K1Z 7M4, Canada
Date of Last Revision: June 25, 2019